Handpiece Repair Service
Need a repair on your GourdMaster handpiece? We're happy to help keep your carver running smoothly.
Within 1 year of purchase (Warranty):
Your handpiece is covered under our 1-year warranty. If it needs repair, we'll repair or replace it at no cost to you, at our discretion. Note: tampering, forcing, or other misuse of the handpiece voids the warranty.
1–2 years from purchase:
We're happy to repair your handpiece for a $50 labor fee, plus the cost of any replacement parts needed (we'll confirm the quote with you before starting any work).
Older than 2 years:
Unfortunately, due to parts availability and the age of older models, we're unable to service handpieces purchased more than 2 years ago.
How it works:
- Include your order number or order confirmation email with your shipment so we can verify your purchase date (don't have it handy? We can look it up for you).
- Let us know what happened or what you're experiencing with the handpiece. If the issue occurred while using a specific burr, please include that burr with your shipment so we can test it before sending everything back.
- Ship your handpiece (and any relevant burr) to:
Welburn Gourd Farm
Attn: Repairs
40635 De Luz Rd
Fallbrook, CA 92028
- Once it arrives, we'll assess it and reach out with a diagnosis and quote (if applicable) before doing any work.
Please note: Replacement handpieces are temporarily out of stock and expected back in inventory next month. If you need a repair in the meantime, we're still happy to take it in. Just know it may take a bit longer if a part needs to be ordered.