All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order. You will receive a notification when your order has shipped that includes your tracking information.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
You can skip the shipping fees with free local pickup at our Farm in Fallbrook, CA. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 10am to 3pm on Wednesday to Saturday. Please have your order confirmation email with you when you come.
We offer international shipping to countries where gourds are permitted into the country.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Welburn Gourd Farm is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 35 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
For January through November: You may return most unused items purchased at Welburn Gourd Farm , Inc. within 30 days of purchase.
We will pay the return shipping costs if the product is defective or if the return is a result of an error on our part.
If the item is returned for any other reason , you are responsible for the return shipping costs and may be charged a restocking fee of 7 percent.
No returned merchandise will be accepted without a Return Material Authorization (RMA). To get a RMA call our office at 1-760-728-4271.
We will credit you in the same manner as your original payment within 7 days of receiving the returned item. Any product advertised as non-returnable may not be returned .
Ship authorized returns to the following address:
Welburn Gourd Farm, Inc.
40635 De Luz Rd D
Fallbrook CA 92028
For questions regarding our return policy please contact us at email@example.com or 1-760-728-4271.
Products under a Manufacturer Warranty that are defective or malfunction need to be returned to the address provided in the Warranty Paper Work, which is shipped with the product.