Orders are processed within 5-7 business days before shipping.
We ship orders Tuesday through Friday only. Orders are not shipped on weekends or holidays.
Gourd orders are carefully hand-selected, cleaned, and packed to ensure you receive the best quality possible.
You'll receive a shipping confirmation email with tracking information as soon as your order is on its way.
For January through November: You may return most unused items purchased at Welburn Gourd Farm , Inc. within 30 days of purchase.
We will pay the return shipping costs if the product is defective or if the return is a result of an error on our part.
If the item is returned for any other reason , you are responsible for the return shipping costs and may be charged a restocking fee of 7 percent.
No returned merchandise will be accepted without a Return Material Authorization (RMA). To get a RMA call our office at 1-760-728-4271.
We will credit you in the same manner as your original payment within 7 days of receiving the returned item. Any product advertised as non-returnable may not be returned .
Ship authorized returns to the following address:
Attention: Returns
Welburn Gourd Farm, Inc.
40635 De Luz Rd D
Fallbrook CA 92028
For questions regarding our return policy please contact us at info@welburngourdfarm.com or 1-760-728-4271.
Manufacturers Warranty
Products under a Manufacturer Warranty that are defective or malfunction need to be returned to the address provided in the Warranty Paper Work, which is shipped with the product.
Materials to Bring:
- Students will need to bring one small banana Gourd and one medium Ornament style Gourd
- scissors or an X-Acto knife
- your choice background colors, using ink dyes think holiday colors, red, green, gold, silver blue
Materials Provided:
- ball chain in multiple colors
- two sided tape
- ornament hook
- finish to seal
Cancellation Policy:
- For a full refund, notice of cancellation must be received 14 days prior to the start of class to respect our teacher's time and preparation of materials.
- Cancellations received outside of the 14-day window are non-refundable. Credit may be applied towards a future class.
- Contact our office by phone (760-728-4271) or by emailing info@welburngourdfarm.com to cancel.
- Please leave a voicemail if we're unable to answer the phone.
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